From the category archives:

Systems

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How much of an Internet business can be automated? What tasks should never be automated? And just how important is automation in the modern online business?
Those are great questions, and as luck would have it, they also happen to be today’s topic… (seriously, what are the chances?!?).
PS: This discussion was not automated.
Dean says:

If this discussion [...]

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There is a lot of emphasis in business on planning and predicting, but is this a complete waste of time?
Dean says:

Both James and I recently read a book called ‘Rework” by the founders of 37signals… to quote the back cover of the book “planning is guessing”.
They acknowledged that for a billion dollar company looking to [...]